On March 7, 2017 Co-op Kobe distributed "Consumer Hotline 188" (multilingual clear file) which is a fraud-prevention document given in 4 foreign languages to foreign nationals living in Tajima area of the Hyogo prefecture.

In 2016, in response to a grant from the prefectural government of Hyogo prefecture, Co-op Kobe undertook the "Consumer Trouble Prevention Project". Under this project the co-op promotes efforts to prevent consumers' damage by spreading "Consumer Hotline 188" which is available for anyone to freely discuss any issue that is troubling.

Co-op Kobe cooperated with an NPO who operates Japanese classes for foreign nationals in the area to produce the multilingual clear file for the foreigners living in the Tajima area, for the purpose of informing and cautioning them about 4 points that can prevent fraud in English, Chinese, Tagalog (Philippines) and Vietnamese. Such as to ask others who knows Japanese business practice when they decide, to say "No" clearly, not to judge by appearances and not to sign without a close look.

The clear file also tells them to be careful of unscrupulous business practices and in case of trouble dials the "Consumer's Hot Line 188" with the assistance of someone who speaks Japanese. About 300 copies of the "multilingual clear file" were distributed to 6 Japanese classrooms for foreign nationals in Tajima area.