JCCU FY2021 business results and FY2022 policies

2022.07.19

JCCU announces its FY2021 business results and FY2022 policies.

  • Community-based consumer co-ops: FY2021 supply volume maintained growth compared to FY2019, the year before the COVID-19 pandemic.
The supply volume (sales) of the 63 major community-based consumer co-ops nationwide in FY2021 was 3,092.2 billion yen (estimated value, 98.9% of the FY2020). Although both the home delivery and store businesses fell below the previous year's level, the home delivery business and store business maintained growth of 114.8% and 103.4%, respectively, compared to 2019, the year before the spread of COVID-19.

1) Home delivery business:
The home delivery business supply volume amounted to 2,114.8 billion yen (estimated value, 99.2% compared to 2020), down from the previous year, but up 114.8% from 2019, showing strong growth. Individual home delivery remained strong at 1,581.5 billion yen (estimated value), up 100.2% from 2020. Online (web) applications, which increased due to the COVID-19 disaster, increased by more than 240% compared to 2019.

2) Store business: 
Store business supply volume amounted to 927.3 billion yen (estimate, 97.7% compared to 2020). Following the COVID-19 disaster, there was an increasing trend of people visiting stores less frequently and buying in bulk.

FY2022_JCCU_homedelivereysales_storesales.png
(Left) Source: JCCU Business Support Department, Home Delivery Business Support Group Survey
(Note) Targeting 63 consumer co-ops nationwide, based on supply volume. Figures for FY2021 are estimates

(Right) Source: JCCU Business Support Department, Store Business Support Group Survey
(Note) Targeting 63 consumer co-ops nationwide, based on supply volume. Figures for FY2021 are estimates


  • Community-based consumer co-ops: Policy for FY2022 formulated
Community-based consumer co-ops have formulated the following four policies for FY2022.

  1. Home delivery business renovation (reinforcement)
    Strengthen digital communication via SNS and the web to promote subscriptions, especially among young people. Strive to maintain and increase per capita usage by implementing recommendations and proposals derived from member data and improving the ordering website and apps.

  2. Making the store business profitable
    Aggressive renovation of stores to make them more attractive. Respond to the low-priced consumers by strengthening the lineup of convenience and ready-to-eat foods, such as side dishes and frozen foods, which are in increasing demand.

    In addition, stores will be developed by leveraging the comprehensive strengths that only a co-op can offer, such as cooperation with the home delivery business and contribution to the community through shopping support. Also, consideration will be given to new pick-up methods, such as home delivery stations, drive-throughs, and online supermarkets.

  3. Creating attractive products and quality assurance
    Under the slogan "CO・OP Brand Products to be No. 1 in taste and health," product development and improvement efforts will continue in response to members' voices such as "I want to reduce salt intake," "I want to take in dietary fiber and protein."

    Efforts will also be made to strengthen the ethical response of co-op products as well as time-saving products, for which demand from co-op members' is increasing. Furthermore, initiatives will be undertaken to create distinctive products that contribute to the local agriculture and livestock industry.

  4. Digital transformation of business and activities through ICT
    We will proceed with the demonstration tests and introduction of the DX-CO・OP Project, a cross-sectional initiative of co-ops, at local co-ops, and study the issues to be addressed in order to expand the project nationwide.

    Promote the study of specific measures to reduce costs and promote future development by renewing and jointly sharing information system infrastructure among co-ops nationwide.

    Co-op nationwide will take on the challenge of creating collaborative platforms in the following four areas: (1) OA communication, (2) information (products and customers), (3) business systems, and (4) system infrastructure.

  • Total membership of consumer co-ops nationwide, including health and welfare and school co-ops, reaches 30 million for the first time
The total membership of consumer co-ops nationwide in FY2021 was 30.27 million (estimate, 101.0% compared to FY2020), reaching 30 million for the first time.

 
  • JCCU maintains growth with a total supply volume of 432.9 billion yen (98.4% and 110.3% compared to 2020 and 2019, respectively)
JCCU's total supply volume was 432.9 billion yen (98.4% compared to 2020 and 110.3% compared to 2019). Although many businesses did not reach the previous year, they all exceeded 100% compared to 2019, which is before the COVID-19 pandemic, while still maintaining growth.

CO・OP Brand Product's business supply volume was 338.3 billion yen (99.4% of 2020, 109.3% of 2019), and in product categories, frozen foods, confectionery and beverages, and household products were particularly strong, exceeding the previous year's level.

Carrot business, which supplies daily necessities and consumables, mainly NB products, had a sales volume of 36.9 billion yen (91.4% compared to 2020 and 110.8% compared to 2019), with strong sales of daily necessities and kitchen utensils remaining strong from the previous year. In addition, the catalog business, which supplies clothing and other items, recorded sales of 54.0 billion yen (97.3% compared to 2020, 116.3% of 2019), driven by household goods, mainly textiles and daily necessities, while the gift business supply volume amounted to 3.6 billion yen (103.0% compared to 2020 and 121.7% compared to 2019).

JCCU 2021 Cumulative Results

JCCU

Total supply volume

432.9 billion yen

(98.4% compared to 2020 and 110.3% compared to 2019)

CO・OP Brand Product business

supply volume

338.3 billion yen

(99.4% compared to 2020 and 109.3% compared to 2019)

Carrot business

supply volume

36.9 billion yen

(91.4% compared to 2020 and 110.8% compared to 2019)

 

Catalog business

supply volume

54.0 billion yen

(97.3% compared to 2020 and 116.3% compared to 2019)

 

Gift business

supply volume

3.6 billion yen

(103.0% compared to 2020 and 121.7% compared to 2019)


tags: FY2021 business results, FY2022 policies, JCCU