From November 19-20, 2019, JCCU organized a seminar and inspection training on its quality control and assurance. Participants include 10 members of the ICA Committee on Consumer Cooperation for Asia and the Pacific and 5 Co-operative Managers who took part in the second batch of the 2019 ICA-AP Training Program for Managers of Consumer Co-ops.

The 53^rd Meeting of the ICA Committee on Consumer Cooperation for Asia and the Pacific was held at JCCU headquarters in the morning of November 19, followed by lectures, "Quality Assurance of CO・OP Brand Products" and "Quality Assurance of Imported Products by CO-OPTRADE JAPAN LTD" in which the 5 Co-operative Managers joined. Participants deepened their understanding about the quality assurance system of JCCU.

On November 20, the group visited the headquarters of Co-opdeli Consumers' Co-operative Union and received a lecture on the overview of the union by the Vice President, Mr. NAGAI Shinjiro. Participants actively asked questions about the ordering and payment methods in the home delivery business, how to deal with labor shortages, and forecasting sales volume and trends. Subsequently they visited a store of Co-op Mirai which is a member co-op of Co-opdeli Consumers' Co-operative Union.

Furthermore, the group visited JCCU's Laboratory and received explanation about the general work at the center including a tour of the facilities in the building and explanation about the type of inspections being conducted on each floor by JCCU staff.